Please note that the file available for download is the paper submitted before the review - it is not the camera-ready paper, as prepared for the authors for publication.

Tuesday, September 22

Tuesday, September 22 1:00 - 4:00

Doctoral Colloquium

#1 Conditions Influencing E-Participation: A Cross-Country Comparative Mixed Methods Analysis
Seulki Lee-Geiller (Rutgers University, USA)
#2 Public Value Creation Through Digital Transformation in Tax Administration: a Concept Model Proposal
Caroline Tuttman (Coppead - The Federal University of Rio de Janeiro & Sefaz-RJ, Brazil); Marie Anne Macadar (Federal University of Rio de Janeiro, Brazil)
#3 Online Platforms of Public Participation - a Deliberative Democracy or a Delusion
Jonathan Davies and Rob Procter (University of Warwick, United Kingdom (Great Britain))
#4 Towards an e-Government Semantic Interoperability Assessment Framework
Alexandros Gerontas (University of Macedonia & Region of Epirus, Greece)

Wednesday, September 23

Wednesday, September 23 12:00 - 2:00

Paper Session 1

Artificial Intelligence and Internet of Things in Governance
#1 Is the Data Fair? an Assessment of the Data Quality of Algorithmic Policing Systems
Emmanuel Sebastian Udoh (University at Albany, USA)
#2 Towards a Methodological Approach to Evaluate the Impact of Artificial Intelligence Technologies in Public Services
Colin van Noordt (Technical University of Tallinn, Estonia); Gianluca C. Misuraca (European Commission, Joint Research Centre, Spain)
#3 Decision Support Grievance Redressal System Using Sentence Sentiment Analysis
Rama Krushna Das (National Informatics Centre & Ministry of Electronics and IT Govt of India, India); Manisha Panda (Berhampur University, India); Harekrishna Misra (School of Management BML Munjal University, India)
#4 A First Approach Towards Integrating Computational Argumentation in Cognitive Cities
Carlos Chesñevar (ICIC CONICET and Universidad Nacional del Sur, Argentina); Maria Paula Gonzalez (Universidad Siglo 21, Argentina & Universidad Nacional del Sur, Argentina); Ana Maguitman (ICIC CONICET and Universidad Nacional del Sur, Argentina); Elsa Estevez (National University of the South, Argentina)
#5 Mapping Crime Descriptions to Law Articles Using Deep Learning
Marco Vink (Research and Documentation Centre, Dutch Ministry of Justice and Security, The Netherlands); Niels Netten (Ministry of Security and Justice & Rotterdam University of Applied Sciences, The Netherlands); Mortaza S. Bargh (Research and Data Centre, Dutch Ministry of Justice and Security, The Netherlands); Susan van den Braak (WODC, The Netherlands); Sunil Choenni (Dutch Ministry of Justice and Security & Rotterdam University of Applied Science, The Netherlands)
#6 Governments' Strategic Stance Toward Artificial Intelligence: An Interpretive Display on Europe
Gianluigi Viscusi (Linköping University, Sweden & Imperial College London, United Kingdom (Great Britain)); Aengus Collins and Marie-Valentine Florin (EPFL, Switzerland)
#7 Using Chatbots and Life Events to Provide Public Service Information
Anestis Stamatis (University of Macedonia, Greece); Alexandros Gerontas (University of Macedonia & Region of Epirus, Greece); Anastasios Dasyras and Efthimios Tambouris (University of Macedonia, Greece)
#8 Accelerating Public Service Delivery in India: Application of Artificial Intelligence and IoT in Agriculture
Charru Malhotra and Rashmi Anand (Indian Institute of Public Administration, India)

Paper Session 2

Distributed Ledgers and Blockchain Technologies in Governance
#1 A New Business Model for Digital Governance of Public Records Using Blockchain
Sushil Prakash (Indian Institute of Technology Bombay & Government of India, India); Ilaventhan Gunalan (NeGD(National e-Governance Division))
#2 A Development Framework for Blockchain Technologies in Digital Government
Ioannis Koulizakis (University of the AEGEAN, Greece); Loukis Euripides (University of the Aegean, Greece)
#3 A Legal Framework for Blockchain Technology in Brazil
Rodrigo Cardoso Silva (Turing Security, Brazil)
#4 New Technology Interventions Including Blockchain Technology in Land Record and Registry Management in India
Anjali Kaushik (Management Development Institute Gurgaon, India)
#5 Blockchain Technology to Improve Transparency in Brazilian Destatization Process: Case of BNDES
Milber Fernandes Morais Bourguignon (COPPEAD Institute of Administration & The Brazilian Development Bank, Brazil); Vanessa R S Almeida (BNDES, Brazil); Marie Anne Macadar (Federal University of Rio de Janeiro, Brazil)

Paper Session 3

Security, Privacy and Ethics in Digital Governance
#1 National Cyber Threat Intelligence Framework: An Approach Towards Effective Cyber Threat Detection and Mitigation
Hariharan Muthuswamy, Seema Khanna and RS Mani (NIC, Govt of India, India)
#2 Vaccination Drive and Cyber Threats in India
V Jayan (CDAC, India); Sreejith Alathur (Indian Institute of Management Kozhikode, India)
#3 Public and Private Healthcare Organisations: a Socio-Technical Model for Identifying Cybersecurity Aspects
Kalliopi Anastasopoulou (7th Healthcare Region of Crete, Ministry of Health, Greece); Pasquale Mari (Fondazione Policlinico Universitario Agostino Gemelli, Italy); Aimilia Magkanaraki (7th Healthcare Region of Crete, Ministry of Health, Greece); Emmanouil G. Spanakis (Foundation for Research and Technology - Hellas, Institute of Computer Science, Greece); Matteo Merialdo (RHEA GROUP Technical Deputy Project Manager, Belgium); Vangelis Sakkalis (Foundation for Research and Technology - Hellas, Institute of Computer Science, Greece); Sabina Magalini (Fondazione Policlinico Universitario Agostino Gemelli, Italy)
#4 Evaluating Privacy During the COVID-19 Public Health Emergency: The Case of Facial Recognition Technologies
Luis Felipe M Ramos (United Nations University (UNU-EGOV) & JusGov/Universidade do Minho)
#5 E-Governance for Healthcare Service Delivery in India: Challenges and Opportunities in Security and Privacy
Swapnil Shrivastava (International Institute of Information Technology, India); T K Srikanth (International Institute of Information Technology, Bangalore, India); Dileep VS (HealtheLife Ventures LLP, India)

Wednesday, September 23 3:00 - 5:00

Paper Session 4

Bridging Research and Practice in Governance and Policy-Making
#1 The Implementation of a Digital Curriculum on the Local Level: Lessons from a Swiss Case Study
Tereza Cahlikova (University of Lausanne, Switzerland)
#2 Human Biases in Government Algorithms-An Example on Sentiment Analysis
Lőrinc Thurnay (Danube University Krems, Austria); Thomas J. Lampoltshammer (University for Continuing Education Krems, Austria)
#3 Change Capability - An Indicator-Based Case Study on the Example of the German Refugee Crisis
Kian Niroomand (University of Potsdam, Germany); Moreen Heine (University of Luebeck, Germany)
#4 Legal Framework for Self-Driving Cars: Case of Russia
Mikhail V. Bundin, Aleksei Martynov and Fedor Rumyantsev (Lobachevsky State University of Nizhny Novgorod, Russia)
#5 On the Science Foundation of Digital Governance and Transformation
Yannis Charalabidis and Zoi Lachana (University of the Aegean, Greece)
#6 SINCO GUÁRICO Communication Model: An Experience of E-Governance in Venezuela 2019
Augusto E Perdomo, Winner A Arteaga and Lennys A Medina (Centro para la Investigación Social, Venezuela)
#7 Technological Infrastructure for Remote Classes in Public Schools During the Covid-19 Pandemic Period
Edilaine de Azevedo Vieira (Universidade Federal do Paraná - UFPR - Brasil, Brazil); Álvaro Maximiliano Pino Coviello and Taiane Ritta Coelho (Federal University of Parana, Brazil)
#8 Mapping Digital Governance Projects Through Complex Networks
Loredana Bellantuono (University of Bari, Italy); Alfonso Monaco (INFN, Sezione di Bari, Italy); Nicola Amoroso (University of Bari, Italy); Sabina Tangaro (Istituto Nazionale di Fisica Nucleare, Sezione di Bari, Italy); Vincenzo Aquaro (UNDESA, USA); Roberto Bellotti (University of Bari, Italy)

Paper Session 5

Digital Governance in South-East Europe and the Mediterranean
#1 Adapting National Interoperability Frameworks Beyond EIF 3.0: The Case of Greece
Victoria Kalogirou (University of the Aegean, Greece); Antonios Ch. Stasis (Hellenic Ministry of Digital Governance & National Centre of Public Administration and Local Government in Greece- University Aegean, Greece); Yannis Charalabidis (University of the Aegean, Greece)
#2 Factors Affecting Cloud Storage Adoption by Greek Municipalities
Niki Kyriakou and Loukis Euripides (University of the Aegean, Greece)
#3 Defining a Digital City Strategy in a Collaborative Way: The Case of Kavala, Greece
Yannis Charalabidis (University of the Aegean, Greece); Charalampos Papadopoulos (Municipality of Kavala, Greece); Athanasios Davalas (University of Aegean, Greece)
#4 An Executive Project Management Approach to E-Government
Panagiotis Alexopoulos and Maria Smyrli (Special Secretariat for Monitoring and Evaluating the Government Program, Greece); Vasilios Bagiokos (Special Secretariat of Hellenic Parliament, Greece); Ioannis Kokaras (Municipality of Athens, Greece); Theodora Petroula (Secretary General Office of the Hellenic Parliament, Greece)
#5 Digital Transformation of Public Services and Administration--a Case Study: Bulgaria
Linda Bower (Self Employed, USA)

Paper Session 6

Digital Governance Assessment Methods
#1 An Empirical Framework for Digital Government Assessment
Sushil Prakash and Ilaventhan Gunalan (NeGD (National e-Governance Division))
#2 Requirements of the Digital Society for the Governance Assessment Methods
Roumiana Tsankova (Technical University of Sofia, Bulgaria); Joanna A Alexieva (State E-Government Agency, Bulgaria)
#3 Participation of Persons with Disabilities in Grassroots Organizations (OBPPs) Through the Community Integration System (SINCO)
Aryam A Salazar, Rosa Sanchez and Jorbin A Martinez (Centro para la Investigación Social, Venezuela); Jean C Márquez (Universidad Central de Venezuela & Centro para la Investigación Social, Venezuela)
#4 Assessment of Organizational Interoperability in e-Government: Α New Model and Tool for Assessing Organizational Interoperability Maturity of a Public Service in Practice
Vicky Margariti and Dimosthenis Anagnostopoulos (Harokopio University of Athens, Greece); Anastasia Papastilianou (National Centre for Public Administration and Local Government, Greece); Teta Stamati (University of Athens, Greece); Sofia Angeli (Hellenic Open University, Greece)
#5 The Evolution of African e-Government Websites: A Comparative Analysis
Abebe Rorissa and Emmanuel Sebastian Udoh (University at Albany, USA)
#6 Assessing the Quality of E-Government Services for Entrepreneurship: A Comparative Study in Russia's Regions
Alexander M. Pakhalov and Natalia A. Rozhkova (Lomonosov Moscow State University, Russia); Charalampos Alexopoulos (University of the Aegean, Greece)
#7 The Online Discourse as a Form of E-Participation: The Experience of Internet Discourse Research
Olga Filatova (St.-Petersburg State University, Russia & ITMO University, Russia); Daniil Volkovskii (Université Paris 1 Panthéon-Sorbonne, France)
#8 Developing a Model to Readiness Assessment of Open Government Data in Public Institutions in Colombia
Mariutsi Alexandra Osorio-Sanabria (Universidad Pontificia Bolivariana, Colombia); Ferney Amaya-Fernández (GIDATIC Research Group, Colombia); Mayda González-Zabala (Universidad del Magdalena, Colombia)

Thursday, September 24

Thursday, September 24 12:00 - 2:00

Paper Session 7

Digital Transformation of Public Services and Administration
#1 Interplay of Core-Competencies Leading to Implementation of Future Oriented and Sustainable E-Governance: A Mixed Method Research
Apeksha Hooda (Faculty of Management Studies, University of Delhi, India)
#2 The Role of Open Data in Enabling Fiscal Transparency and Accountability in Municipalities in Africa: South Africa and Nigeria Case Studies
Paul Kariuki (University of KwaZulu-Natal, South Africa); Jude Adekunle Adeleke (National Space Research and Development Agency, Nigeria); Lizzy Oluwatoyin Ofusori (University of KwaZulu-Natal, South Africa)
#3 E-government in Poland in Public Data and Opinions of Poles: Empirical Analysis
Izabela Kapsa (Kazimierz Wielki University, Poland); Magdalena Musiał-Karg (Adam Mickiewicz University, Poland)
#4 Impression Analysis of Trending Topics in Twitter with Classification Algorithms
David Valle-Cruz and Asdrúbal López Chau (Autonomous University of the State of Mexico, Mexico); Rodrigo Sandoval-Almazan (Universidad Autónoma del Estado de México, Mexico)
#5 Connecting the Unconnected - Innovations in Mobile Government in the Indian State of Andhra Pradesh
Sundar Balakrishna (Government of Andhra Pradesh & Indian Institute of Management Trichy, India)
#6 Identifying Design Principles for Proactive Services Through Systematically Understanding the Reactivity-Proactivity Spectrum
Regina Erlenheim, Dirk Draheim and Kuldar Taveter (Tallinn University of Technology, Estonia)
#7 Cross-Administration Comparative Analysis of Open Fiscal Data
Fathoni A. Musyaffa (University of Bonn, Germany); Jens Lehmann (University of Leipzig, Germany); Hajira Jabeen (Iqra University, Islamabad, Pakistan)
#8 Technology Adoption for Emergency Preparedness and Response in Rural Areas: Identifying the Main Determinants
Yenisel Gulatee (University at Albany, USA); Qianli Yuan (Fudan University, China); Mila Gasco Hernandez (University at Albany, USA); J. Ramon Gil-Garcia (University at Albany, SUNY, USA); Megan Sutherland-Mitzner and Theresa A. Pardo (University at Albany, USA)

Paper Session 8

Open and Collaborative Governance
#1 Social Media Enabled E-Participation: A Lexicon-based Sentiment Analysis Using Unsupervised Machine Learning
Vicente A Pitogo (Caraga State University, Philippines); Christine Diane Ramos (De La Salle University, Philippines)
#2 Behavioral Factors Influencing Civil Servants Perceptions for the Opening of Government Data - Initial Findings from Literature
Fernando Kleiman and Marijn Janssen (Delft University of Technology, The Netherlands); Sebastiaan Meijer (KTH Royal Institute of Technology, Sweden)
#3 From Open Budget to Participatory Budgeting in the Context of Eurasian Digital Agenda
Radomir Bolgov (Saint Petersburg State University & ITMO University, Russia); Andrei V. Chugunov (ITMO University & PRIOR NW, Russia)
#4 Problem Areas in e-Participation: A Systematic Review
Raissa Angie Daniela Quintero-Angulo and Jenny Marcela Sánchez-Torres (Universidad Nacional de Colombia, Colombia); Diana Marcela Cardona-Roman (Universidad de Los Llanos, Colombia)
#5 Municipalities E-Participation Initiatives Through Facebook: Citizens Perspective
Ayman Abdul Hadi Alarabiat (Al-Balqa Applied University, Jordan); Delfina Soares (United Nations University (UNU-EGOV), Portugal); Elsa Estevez (National University of the South, Argentina)
#6 Government ICT-Based Cross Sectoral Collaboration Strategy for Financial Support of Low-Income Families During the COVID-19 Pandemic
Anil Yasin Ar and Asad Abbas (Tecnologico de Monterrey, Mexico)
#7 Exploring the Case of a Local Food Bank to Understand Information Technology Use in Government Information Networks
Joana Carvalho (United Nations University, Portugal); Rui Dinis Sousa (University of Minho, Portugal)

Paper Session 9

Smart Cities and Regions
#1 Sociocultural Information Urban Space in Smart City Context
Vitalina Karachay (ITMO University, Russia); Dmitry Prokudin (Saint-Petersburg State University, Russia & ITMO University, Russia); Olga Vitalievna Kononova (St. Petersburg National Research University of Information Technology, Mechanics and Optics & Sociological Institute of the RAS, Russia); Daria Pilyasova (ITMO University, Russia)
#2 Determinants of Mobile Health Application Awareness and Use in India: An Empirical Analysis
Rajesh R. Pai (Manipal Institute of Technology, Manipal, Manipal Academy of Higher Education); Sreejith Alathur (Indian Institute of Management Kozhikode, India)
#3 Characterising Smart Initiatives' Planning in Smart Cities. an Empirical Analysis in Spanish Smart Cities
Manuel Pedro Rodríguez Bolívar (University of Granada, Spain); Cristina Alcaide Muñoz (University of Alcalá, Spain); Laura Alcaide Muñoz (University of Granada, Spain)
#4 Is Your City Fast Enough to Be Smart?
Matthew S Perkins (United Nations ESCAP & Economic and Social Commission for Asia and the Pacific, Thailand)
#5 Governance Innovations, Digital Transformation and the Generation of Public Value in Smart City Initiatives
Gabriela Viale Pereira (University for Continuing Education Krems, Austria); Luis F. Luna-Reyes (University at Albany, SUNY, USA & Universidad de las Americas, Puebla, Mexico); J. Ramon Gil-Garcia (University at Albany, SUNY, USA)
#6 Research Needs for Disruptive Technologies in Smart Cities
Gabriela Viale Pereira (University for Continuing Education Krems, Austria); Maria A. Wimmer (University of Koblenz-Landau, Germany); Alexander Ronzhyn (University of Koblenz-Landau & NEGZ, Germany)
#7 Clearing the Existing Fog over the Smart Sustainable City Concept: Highlighting the Importance of Governance
Luiza Schuch de Azambuja (Tallinn University of Technology, Estonia); Gabriela Viale Pereira (University for Continuing Education Krems, Austria); Robert Krimmer (University of Tartu, Estonia)
#8 Smart City Collaboration Model: A Case Study of University-City Collaboration
Lill Sarv (Tallinn University of Technology, Estonia); Ralf-Martin Soe (Lõõtsa 2b & ITL Digital Lab, Estonia); Kristel Kibus (Tallinn City Government, Estonia)

Thursday, September 24 3:00 - 5:00

Paper Session 10

Legal Informatics
#1 Deep Learning Based Multi-Label Text Classification of UNGA Resolutions
Francesco Sovrano (University of Zurich, Switzerland); Monica Palmirani (Università di Bologna, Italy); Fabio Vitali (University of Bologna, Italy)
#2 Digitizing Parliaments: A Case Study of Serbia
Stevan Gostojic (University of Novi Sad, Serbia); Biljana Ledenican and Nenad Grsic (UNDP, Serbia)
#3 User-Centric Decision Support System Design in Legal Informatics: A Typology of Users
Shefali Virkar (WU Vienna University of Economics and Business, Austria); Charalampos Alexopoulos (University of the Aegean, Greece); Stefania Stavropoulou and Sofia Tsekeridou (Intrasoft International S.A., Greece); Anna-Sophie Novak (Danube University Krems, Austria)
#4 Architecting an Innovative Big Open Legal Data Analytics, Search and Retrieval Platform
Stefania Stavropoulou, Ilias Romas and Sofia Tsekeridou (Intrasoft International S.A., Greece); Michalis Avgerinos Loutsaris (University of the Aegean, Greece); Thomas J. Lampoltshammer (University for Continuing Education Krems, Austria); Lőrinc Thurnay (Danube University Krems, Austria); Shefali Virkar (WU Vienna University of Economics and Business, Austria); Guenther Schefbeck (Austrian Parliament, Austria); Nektarios Kyriakou (Hellenic Parliament, Greece); Zoi Lachana, Charalampos Alexopoulos and Yannis Charalabidis (University of the Aegean, Greece)
#5 Legal Informatics from the Aspect of Interoperability: A Review of Systems Tools and Ontologies
Michalis Avgerinos Loutsaris and Yannis Charalabidis (University of the Aegean, Greece)
#6 Application of Enterprise Integration Patterns for the Digital Transformation of Parliamentary Control
Sotiris Leventis (Hypernetica, United Kingdom (Great Britain)); Vasileios Anastasiou (Hellenic OCR Team, Greece); Fotios Fitsilis (Hellenic Parliament, Greece)
#7 Law Analysis to Support Public Process Design
Kaouther Mezaache (University of Science and Technology Houari Boumediene, Algeria); Latifa Mahdaoui (University des Sciences et de la Technologie, Algeria)
#8 Better Access to Law by Codification and Consolidation of Legal Acts. the Case of the Hellenic Law Codification Portal
Antonios Ch. Stasis (Hellenic Ministry of Digital Governance & National Centre of Public Administration and Local Government in Greece- University Aegean, Greece); Vassiliki Ntalakou (Hellenic Ministry of Digital Governance & Department of Administrative Codification-Raptarchis, Greece); Ilias Karakatsanis (Hellenic Ministry of Digital Governance, Greece); Loukia Demiri (Hellenic Telecommunication & Post Commission, Greece); Georgia Valatsou (Hellenic Ministry of Interior, Greece); Demetrios Sarantis (United Nations University (UNU-EGOV), Portugal)

Paper Session 11

Artificial Intelligence and Internet of Things in Governance
#1 An IoT Application Case Study to Optimize Electricity Consumption in Government Sector
Teofilo Teixeira Branco (University of Minho, Portugal & Algoritmi Centre, Brazil); Ilka Kawashita (University of Phoenix, USA & Ministry of Management and Innovation in Public Services, Brazil); Filipe de Sá-Soares (Universidade do Minho, Portugal); Claudio Monteiro (Modulus One, Brazil)
#2 Recommendations for Artificial Intelligence Implementation in African Governments: Results from Researchers and Practitioners of AI/ML
Tupokigwe Isagah (United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV), Portugal); Albogast Musabila (Mzumbe University, Tanzania)
#3 The Use of AI in Public Services: Results from a Preliminary Mapping Across the EU
Gianluca C. Misuraca (Universidad Politécnica de Madrid & Danube University Krems, Spain); Colin van Noordt (Technical University of Tallinn, Estonia); Anys Boukli (Digital Partners, Switzerland)
#4 Analysing National AI Strategies Using NLP Techniques
Theodoros Papadopoulos (University of Aegean, Greece)
#5 Macao Government Fights the COVID-19 Epidemics with the Help of E-Government and Big Data
Lue Li (Macao Polytechnic University, Macao)
#6 Building the Right AI Governance Model in Oman
Halah Al Zadjali (Ministry of Transport, Communications and Information Technology, Oman)
#7 Identifying the Public Interest in COVID-19 Contact Tracing Apps in Switzerland Based on Online Search Behavior
Christoph Glauser and Loris Schmid (Institute for Applied Argumentation Research IFAAR, Switzerland); Mascha Kurpicz-Briki (Bern University of Applied Sciences, Switzerland)

Paper Session 12

Digital Governance Assessment Methods
#1 Establishing Relational Trust in e-Participation: A Systematic Literature Review to Propose a Model
Naci Karkin and Burcu Demirdöven (Pamukkale University, Turkey); Ecem Buse Sevinç Çubuk (Adnan Menderes University, Turkey)
#2 The Public Security Test of Brazilian E-Voting System the Challenges in Pre-Electoral Observation
Rodrigo Cardoso Silva (Turing Security, Brazil)
#3 HSWAI: A Health Sector Website Assessment Instrument
Demetrios Sarantis (United Nations University (UNU-EGOV), Portugal); Delfina Soares (United Nations University (UNU-EGOV), Portugal); Joana Carvalho (United Nations University, Portugal)
#4 Technology Readiness Revisited: A Proposal for Extending the Scope of Impact Assessment of European Public Services
Ilenia Bruno (KPMG, Italy); Georges Lobo (European Commission, Interoperability Unit, Belgium); Beatrice Valente Covino, Alessandro Donarelli and Valeria Marchetti (KPMG, Italy); Anna Schiavone Panni (Luiss University & KPMG, Italy); Francesco Molinari (Freelancer, Italy)
#5 Global Open Government Data: Status and Trend
Wai Min Kwok (United Nations, Singapore); Vincenzo Aquaro (UNDESA, USA); Zheng Lei (Fudan University, China); Xinyu Qi (Fudan University, Portugal)
#6 Digital Governance Assessment from the Conceptualization of Information Infrastructures
Alandey Severo Leite da Silva (Federal University of Paraíba & UFPB, Brazil); Antonio Alberto Teixeira (Federal University of Cariri, Brazil)
#7 Measures to Safeguard Food Security During COVID-19: The Experience of the Sowing Plan in Venezuela
Aryam A Salazar (Centro para la Investigación Social, Venezuela)
#8 Understanding Responsiveness of E-Governance Platforms of Bangladesh
Saima Khan (University of Development Alternative, Bangladesh); Moinul Zaber (United Nations University, Portugal & University of dhaka, Bangladesh)

Friday, September 25

Friday, September 25 12:00 - 2:00

Paper Session 13

Industry and Public Sector Papers (part 1)
#1 ThermiAir: Αn Innovative Air Quality Monitoring System for Airborne Particulate Matter in Thermi, Greece
Panagiotis Symeonidis, Pantelis Mitropoulos, Simeon Taskaris and Theodoros Vakkas (Geospatial Enabling Technologies, Greece); Eleni Adamopoulou and Dimitrios Karakirios (Municipality of Thermi, Greece); Vasileios Salamalikis, Georgios Kosmopoulos and Andreas Kazantzidis (University of Patras, Greece)
#2 Linked Government Data Hub, an Ontology Agnostic Data Harvester and API
Victoria Kalogirou (University of the Aegean, Greece); Sander Van Dooren (Essential Complexity S.A., Belgium); Ilias Dimopoulos and Yannis Charalabidis (University of the Aegean, Greece); Jean-Paul De-Baets and Georges Lobo (European Commission, Interoperability Unit, Belgium)
#3 Enabling Anonymous Whistleblowing Through Online Reporting Mechanisms in Brazil
Bárbara Luiza Coutinho do Nascimento (Rio de Janeiro State Prosecutor's Office, Brazil & The University of Edinburgh, United Kingdom (Great Britain)); Alexandre Rodrigues de Oliveira (Rio de Janeiro State Court of Justice, Brazil)
#4 Effective Inclusion of Citizens Through E-Governance Services: Case Study of Direct Benefit Transfer in India
Rajan Gupta (Analyttica Datalab, India); Saibal K. Pal (DRDO, India)
#5 Selecting Indicators for the Smart City Pilot in Knowledge Oasis Muscat (KOM), Sultanate of Oman
Shaima Al Mahrooqi (Information Technology Authority (ITA), Oman); Judy Backhouse (United Nations University, Portugal)
#6 Facilitating Cross-Sectoral Digital Product Development
Ralf-Martin Soe (Lõõtsa 2b & ITL Digital Lab, Estonia)
#7 Methods and Tools in the Early Stages of Legislation
Moreen Heine (University of Luebeck, Germany); Matthias Schmid (Federal Ministry of Justice and Consumer Protection, Germany)
#8 Agility in Public Sector IT Projects
Maria Dietel (University of Potsdam, Germany); Moreen Heine (University of Luebeck, Germany)

Paper Session 14

Digital Transformation of Public Services and Administration
#1 Framework to Prioritize Digital Transformation Initiatives Based on the Country's Development Impact
Denisse Canete (Universidad Técnica Federico Santa María, Chile); Romina Torres (Universidad Andres Bello, Chile); Rodrigo Salas (Universidad de Valparaíso, Chile); Hernan Astudillo (Universidad Andrés Bello, Chile)
#2 Who Drives Data in Data-Driven Governance? the Politics of Data Production in India's Livelihood Program
Rajesh Dinesh Hanbal, Amit Prakash and Janaki Srinivasan (International Institute of Information Technology, Bangalore, India)
#3 The Role of Organizational Citizenship Behavior and Strategic Alignment in Increasing the Generation of Public Value Through Digital Transformation
Edimara Mezzomo Luciano (Pontifical Catholic University of Rio Grande do Sul, Brazil); Guilherme Costa Wiedenhöft (Federal University of Rio Grande - FURG, Brazil)
#4 Exploring Digital Government Transformation. A Literature Review
Giovanni Liva (Open Evidence Research & Open Evidence, Italy); Vaida Gineikyte (PPMI, Lithuania); Cristiano Codagnone (State University of Milan, Belgium); Egidijus Barcevicius (PPMI, Lithuania); Gianluca C. Misuraca (Universidad Politécnica de Madrid & Danube University Krems, Spain)
#5 Historical and Prospective Analysis of the Military Police of Paraná: From Horse Policing to Digital Governance
Felipe Haleyson Ribeiro dos Santos, Edson Guarido Filho and Taiane Ritta Coelho (Federal University of Parana, Brazil); Jair Antunes (Military Police Academy of Guatupe, Brazil)
#6 Is the GaaP Wider than We Think? Applying a Sociotechnical Lens to Government-As-a-Platform
David Jamieson, Rob Wilson and Mike Martin (Northumbria University, United Kingdom (Great Britain))

Friday, September 25 3:00 - 5:00

Paper Session 15

Industry and Public Sector Papers (part 2)
#1 How Data Vocabulary Standards Enhance the Exchange of Information Exposed Through APIs: The Case of Public Service Descriptions
Emidio Stani, Florian Barthélemy, Kareljan Raes and Maxime Pittomvils (PwC Belgium, Belgium); Miguel Alvarez Rodriguez (European Commission & Directorate General for Informatics, Belgium)
#2 The EIF Monitoring Mechanism
Federico Chiarelli and Barbora Kudzmanaite (Wavestone, Luxembourg); Miguel Alvarez Rodriguez (European Commission & Directorate General for Informatics, Belgium); Giorgio Cacciaguerra Ranghieri (Wavestone, Luxembourg)
#3 Digital Fulcrum Shifts to Go Beyond BAU-on-steroids
Ajit George Paul (Digital i2o, India & Stanford SEED Program, USA)
#4 On the Impact of Technology on the Workforce of Government
Evert-Jan Mulder (Red Plume Consultancy & A&O Fund, The Netherlands); Renz Davits (A&O Fund Dutch Municipalities, The Netherlands)
#5 Petrobras' Operation Center: An Oil & Gas Brazilian Company Case
Luiz Felipe R. B. Queiroz (Petrobras & COPPEAD/UFRJ, Brazil); Marie Anne Macadar (Federal University of Rio de Janeiro, Brazil)
#6 Towards a Register-Based Census in Oman
Ali H Al-Lawati (Information Technology Authority, Oman); Luís Soares Barbosa (United Nations University (UNU-EGOV), Portugal)
#7 Key Indicators for Justice: Evidence-based Research for Policy-Making
Mariana Lameiras (United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV), Portugal); Maria João Costa (Direção-Geral da Política de Justiça, Portugal); Soumaya I. Ben Dhaou (UNU-EGOV & Operating Unit on Policy-Driven Electronic Governance, Portugal); Delfina Soares (United Nations University (UNU-EGOV), Portugal)

Paper Session 16

Smart Cities and Regions
#1 A Taxonomy of Measures for Smart Cities
Judy Backhouse (United Nations University, Portugal)
#2 What Makes a City Smart? Reconsidering the Core Components in the Brazilian Context
Beatriz Barreto Brasileiro Lanza (CTG SUNY, Brazil & IDB, Brazil); J. Ramon Gil-Garcia (University at Albany, SUNY, USA); Theresa A. Pardo (University at Albany, USA)
#3 Towards a Measuring Framework for Knowledge Creation in Smart Cities
Andrea Ceballos-Zuluaga, Luis Benavides and Victoria Ospina (Escuela Colombiana de Ingeniería Julio Garavito, Colombia)
#4 Towards a COBIT5 Approach to ICT Governance Requirements in Smart Cities
Luiz Claudio Diogo Reis and Simone Bacellar Leal Ferreira (Universidade Federal do Estado do Rio de Janeiro (UNIRIO), Brazil); Flavia C. Bernardini (Fluminense Federal University, Brazil); Claudia Cappelli (Universidade Estadual Do Rio de Janeiro, Brazil)
#5 Making the Smart Region Transition: Towards A Conceptual & Assessment Framework
Harekrishna Misra (School of Management BML Munjal University, India); Adgboyega Ojo (National University of Ireland, Galway, Ireland)
#6 Towards a Good Practices Catalog for ICT Governance in Brazilian Smart Cities Context
Luiz Claudio Diogo Reis and Simone Bacellar Leal Ferreira (Universidade Federal do Estado do Rio de Janeiro (UNIRIO), Brazil); Flavia C. Bernardini (Fluminense Federal University, Brazil); Claudia Cappelli (Universidade Estadual Do Rio de Janeiro, Brazil)
#7 Initiatives for Smarter and More Sustainable Cities in Two Brazilian Cities: Drivers, Benefits and Challenges
Lauro André Ribeiro (Faculdade Meridional - IMED & INESCC, Brazil); Maurício Kunz and Thaísa Leal da Silva (Faculdade Meridional -IMED, Brazil); Letiane Benincá (Faculdade Meridional - IMED, Brazil)
#8 Platforms Real Estate: A Brief Analysis of What the Literature Contains and Lacks
Lucas Meirelles Toledo Ramos Batista (FGV EAESP, Brazil)